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Shipping Method

Wella Lingerie (www.lingerie-supplies.com) partners with major international shipping companies namely DHL, UPS, FedEx, USPS and Hong Kong Post to offer the following shipping methods:

  • Expedited Service (DHL): 3 – 5 working days

  • E-packet/ USPS: 7 – 14 days

  • Airmail (Registered mail): 14 – 21 days

The shipping cost is calculated based on the weight of the order. You can choose your preferred shipping method during the checkout process.

It is very important to provide accurate shipping information in your order. Please be aware that the shipping companies do not deliver to a P. O. Box address and we are not responsible for any return due to wrong shipping address provided.

Tracking Number

You can view the tracking number of your order in your member’s area after signing into your account on our website. Please email us if you did not receive a tracking number after 7 working days from the date of order, or you did not receive the package after 14 days the package was sent. For remote areas, it may take additional 2 to 3 business days to reach.

Custom Duty

Depending on countries, custom duty may be imposed by the local custom of the destination countries. Custom duty is the responsibility of the customers. Customers could request necessary information from Wella Lingerie to assist in custom clearance.

Shipping Cost Calculation ↓